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Trust & Safety

Report abuse on Host Tonic

See something suspicious on a Host Tonic domain or server? Send us the details and our Trust & Safety team will investigate within 24 hours.

Phishing

Fraudulent pages that impersonate legitimate brands to steal credentials.

Malware

Sites distributing malicious software, ransomware or exploit kits.

Spam

Unsolicited bulk email, spamvertised URLs, or open relays.

DMCA / Copyright

Infringing content, movies, software or images without authorisation.

Network attack

DDoS, brute-force, scanning, or command-and-control activity.

How we handle reports

  1. 01Automated ingestion — you receive a ticket ID by email within minutes.
  2. 02Manual review by Trust & Safety — usually within 24 hours (4h for critical categories).
  3. 03Notice to the customer with a required remediation window.
  4. 04Suspension or termination for verified violations of our Terms.

Critical channel

For active phishing or malware, email abuse@hosttonic.com with the full URL and evidence. Emergency child-safety issues: mark subject line with [CSAM].